I respectfully request that you be mindful that your appointment is reserved specifically for you. As such, a 24 hour notice is required for all cancellations/rescheduling. Failure to provide adequate notice will result in a cancellation fee of 50% of the price of the service.

Furthermore, failing to show for your appointment or cancellation less than one hour before your appointment will result in a cancellation fee of 100% of the price of the service.

I understand that unanticipated events can occur but unless it is a valid emergency I regret that no exceptions can be made, unless we can fill the slot. The cancellation fee in either case may be waived if your original appointment time can be filled.

Kindly arrive for your appointment on time, allowing adequate time for parking and unforeseen travel delays. Out of respect to any client that may be scheduled subsequent to your appointment, your session may be shortened or rescheduled if you arrive late. You will still be responsible for the full cost of the service.

Other Policies

Renew Botanicals prefers that payment be made by check or cash.

ReNew Botanicals Skin Care Studio is a place of rest and relaxation. Please turn off your cell phone during your appointment. Remember, this is your time to relax! For this same reason, babies and young children are not allowed in the studio without prior approval.

ReNew provides a clean and sanitary environment for all. If you are sick, please call to reschedule your appointment.